How can you eliminate the hard drive as the source of an application error? Brie

Question

How can you eliminate the hard drive as the source of an application error?

Briefly explain why you should document after you have solved a problem

Explain what a BSOD is

Describe the steps you should take if you need to end a hanging application and Task Manager is unable to end it

List th six steps of the troubleshooting process

What are four things you can check if your system is imporoperly shutting down?

When troubleshooting application errors, list the first three things you should do

Describe why mremory errors are difficult to diagnose and some of the possible symptoms of a memory error

Describe what you might do if you suspect a problem is caused by a corrupted Windows system file

If you suspect WIndows is the problem with an application error, list he three things you can do to resolve the problem

Explanation / Answer

1)

Below is a listing of a software programs available that are designed to test your computer's hard drive for errors.

If the hard drive appears to be bad or is generating SMART errors indicating its bad even after trying the above suggestions, we suggest replacing it.

Often hard drives have a several year warranty and if the drive or the computer the drive is in is relatively new may still be under warranty (even if the computer isn't).

Start> Run> cmd> type in eventvwr
Do this on each the System and the Applications logs:
Click to open the log> look for the Error> right click on the Error> Properties> Click on Copy button, top right, below the down arrow and Paste here (Ctrl V)

You will likely see Error #1002 for Application hang or #1000 for Application Error

Please ignore Warnings If you have a recurring Error with same ID#, same Source and same Description, only one copy is needed.

5) 1)Identify the problem

2 Establish a theory of probable cause (and question the obvious)
3 Test the theory to determine the cause
4 Establish a plan of action to resolve the problem and implement the solution
5 Verify full system functionality and, if applicable, implement preventative measures
6 Document findings, actions and outcomes

6)Neither the Power button on the Start menu nor the real Power button should ever do an abrupt power-off. If programmed to do a shutdown (as versus Sleep or Hibernate), it does that: a ShutDown.

If he was holding it in for five seconds that might force a power off. It's intended for situations where the PC is totally unresponsive. The hardware then does a shutoff because the software can't.

7)

2. Restart the software.

3. Shut down and restart your computer.

4. Use the Internet to find help.

5. Undo any recent hardware or software changes.

6. Uninstall the software, then reinstall it.

7. Look for software patches.

8. Scan for viruses and malware.

9. Check for a firewall conflict.

10. Boot up in Safe Mode.

11. Defragment your hard drive.

8)

2: Run Memtest86

3: Listen to the beep codes

4: Check the BIOS

5: Use the process of elimination

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