Southwest airline: A proposal has been made to offer a business class on its lon

Question

Southwest airline: A proposal has been made to offer a business class on its longer flights. This class would have more comfortable seats, more legroom, and complimentary magazines, movies, meals, drinks, and Wi-Fi. A toilet would be dedicated to this section. These passengers would also get priority boarding and de-boarding of flights. If the experiment is successful Southwest would consider rolling out business class on all its flights.

Question: What role do the other functions (specifically, Finance, Marketing, and HR) have to play in

examining the feasibility of this idea and successfully implementing it?

Question 2: What does the operations function have to do to examine the feasiblity of this proposal

and get ready for its implementation? Answer using the framework of the 10 key

operations decisions.

Explanation / Answer

1.The roles which different departments of Southwest airlines play in integrating and checking feasibility of this new proposal:

2. As per the framework for 10 key operations decisions, the operations department will be required to the following:

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