---- Microsoft .1 Background and Context: Discuss type of industry, products/ser
ID: 351201 • Letter: #
Question
---- Microsoft
.1
Background and Context: Discuss type of industry, products/services, existing channels, competition in the context of operations and how organizational vision and strategies have influenced their operations management.
.2 Analysis of Organizational Systems, Policies &Culture
3. Analysis of the Use of Data and Technology for Operations Management
4. Recommendations to microsoft
Explanation / Answer
Microsoft
1. Background and Context:
The Microsoft Corporation is a multinational company which is operating in the IT industry. It holds a dominant position in its industry with good fame and reputation. This organization deals with the manufacturing and developing of the IT related product and services. Some of its products and services include comprehensive range of software solutions, personal computer, services, developing and licensing software and services etc. It also deals with the consulting and solution provisions for the computing devices and software.
When considering the distribution system of the organization, it holds a strong distributing channel which is credible and reputed. The distribution channel of the organization enables it to leverage the operational performance of the organization. Some of the major distribution channels or types of this organization are through original equipment manufacturers, distributors, resellers and also through e-commerce sites.
The competition in the IT industry is very high and there are many organizations with reputed image and credibility which can impact the operational competitiveness of the organization. When the organization Microsoft is considered, it holds a competitive position in the market through prioritizing innovation and optimization. It remains competitive through maintaining a strong research and development team.
The vision and mission of the organization has streamlined the operations of the organizations based on the innovation, customer oriented etc. They focus on meeting the needs and demands of the customer through becoming highly innovative and technologically savvy. This vision shapes the operations of the organization and enables them to remain in the leadership position.
2. Analysis of Organizational Systems, Policies &Culture
The organization maintains a structured organization system which enables a good communication system which is essential for the success of the organization. The employees are provided with the freedom to express their opinions and ideas which enables the system to be participative and hence becomes successful in becoming innovative. Its culture ensures the work force resilience and also the rights to address the business need which enables collaboration in the internal operations of the organization. It also shares its values, traditions, expectations etc internally and externally which implement a transparency in the operations o the Microsoft. Their policy is to promote high degree of innovation and also the quality output.
3. Analysis of the Use of Data and Technology for Operations Management
For the organization Microsoft the data and technology becomes the major source for their operational management. They conduct intensive research on the data which can be procured through the primary and the secondary researches. They have got specific research and development team for this purpose. The technological advancements and innovations are carried out continuously which leads them to operate better in the competitive market place. They make use of the statistical reports, outcome of the researches etc for their operations, decision making process etc.
4. Recommendations to Microsoft
The recommendation which can be given to this organization is to put a control over the counter feit which can provide good success and operational benefits for the organization.
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