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7 The expression \"service with is associa performance? A emotional labor a smil

ID: 3503758 • Letter: 7

Question

7 The expression "service with is associa performance? A emotional labor a smile" is associated with which of the following criteria of job C adaptive behavior D sales B organizational citizenship behavior owing topics within 10 psychology would be classified as being an "O” topic? A recruitment B selection management D motivation A conceptual criterion is a short-term criterion for defining the quality of something a theoretical construct that never actually be measured. B a real factor identified to measure an abstract idea C ca") D a criterion derived from theory to data 10 Of the following, the correlation coefficient that indicates the weakest relationship between the two variables being measured is: A -0.05 0.15 C 0.82 D -0.45 The degree to which the conclusions based on a research sample are applicable to a larger population is: A extension 11 C cross-validation D generalizability B replication A set of factors used to assess job performance that are (relatively) factual in character are: objective performance criteria subjective performance criteria C D maximum performance criteria typical performance criteria Q are negatively correlated, which of the following is true? with large feet tend to C people with small feet tend to have high IQ igh IQ with small feet tend to IO D IQ is unpredictable based on a person's shoe size

Explanation / Answer

7. Emotional Labour- It is the process of mnaging and delivering an emotion in a job.

Adaptive behaviour- It is a life skill act. Where the people deliver such behaviour in order to adapt temselves in the environment.

Organizational citizenship behaviour- It is a behaviour that motivates other coworkers to work better and ease.

Sales- Selling items.

Answwer:A.

8. Industrial psychology nd Organizational psychology are closely related. Industrial psychologist is more of a personnel management and they involve in the process of finding the best fit o the employer,performance management and training.

Answer:D

9. The conceptual criterion is an idea or set of factors that tend to be right in the mind of psychologists. It can not be measured.

Answer: A

10. A coefficient correlation value ranges between -1 to +1. The coefficent correlation equal to zero means that there is no relation.

From the given options -0.05 is the value closest to zero.

Answer: A

11. Extension-Adding something to enlarge it.

Cross validity- Checking the validity of something with the test sample result.

Replication- Providing a duplicate or copy of something.

Generalizability- Drawing broad references from small samples.

Answer: D

12.Objective performance criteria is the one in which the performance is measured using instruments such as stop watch or measuring tapes.

Subjective Performance criteria: It is the in which the performance is evaluated on subjective manner.

Typical performance measure: Where the performance is measured on a regular basis.

Maximum performance criteria: The evaluation of performance when maximum effort is put.

Answer: A

12. Question and options not visible.

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