You are the founder of Zylon Corporation, a fast-growing Internet software compa

Question

You are the founder of Zylon Corporation, a fast-growing Internet software company that specializes in electronic banking. Customer demand to license your software has boomed so much that in just two years, you have added more than 50 new software programmers to help develop a new range of software products. The company’s growth has been so swift that you still operate informally with a loose and flexible arrangement of roles, and programmers are encouraged to nd solutions to problems as they go along. Although this structure has worked well so far, signs indicate that problems are arising.

Employees are increasingly complaining that good performance is not being recognized in the organization and that they do not feel equitably treated. Moreover, they grumble that managers won’t listen to their new ideas and act on them. A bad atmosphere seems to be developing in the company, and recently several talented employees left.

Answer following Questions

1) Give a brief description of Zylon’s organizational structure and identify potential problems within this structure that may be causing the problems.

2) What kinds of design choices do you need to make to solve these problems?

Explanation / Answer

The given organizational strcuture seems to be of a matrix type. This uses the benefits of both functional and projectized. The selected staff members report to two authorities, the project incharge and the overall head. The work is goal driven, however the roles may be loosely assigned, as per the need and requirement. Also the organizational culture tends to make an impact other than the structure in this domain.

A design that clearly defines the role and structure of the organization, a healthier culture and an efficient HR team that ensures the well-being of all employees, in terms of the fact that members need to be encouraged, motivated and reinforced in order to continue providing their best foot forward.

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