Please help with my homework I am struggling with. Thank You: The Human Factors

Question

Please help with my homework I am struggling with. Thank You:

The Human Factors team for which you work has designed a new visual display for a helicopter cockpit. However, the results from the simulator are not good. Nearly all pilots have encountered problems when trying to find information and perform tasks. Do you think your Human Factors team should use a working-forward or working-backward heuristic to evaluate the design platform? Why or why not?

Lauren is a computer programmer and is unable to find the bug in a program she just wrote. What could she be doing that is preventing her from finding the bug? Could mental sets, functional fixedness, and negative transfer be playing a role? How? Have you experienced the benefits of incubation in solving a problem? Explain with an example. Which of the five mechanisms of incubation do you think best captures your experience? How?

Explanation / Answer

Indeed in the given case, some miscommunication or lack of interface between the team or coordination may have played a role in this. Therefore, it is important to use the above mentioned problem solving strategies to work on the team coordination, eventually find the faws and rectify the same. Funtional fixedness is related to the fact that an individual may be using a certain object in a traditional way, without realizing its other uses. This may have played a role in making Lauren confined in creating her lens to view the computer programming and its related funtions or operations. Mental set on the other hand is a broader terminology whcih relates to creating a confined purview based on the past experiences and exposure provided to the individual. This may differ from person to person depending upon their own experiences and perception. She may not have found the answer or the flaw due to the above mentioned reasons. Subjectivity and inability to look at a certain object from an objective point of view creates such issues while working on a goal. This may therefore be playing a role in creating a fixed manner of looking at computer programming system and failing to identify the flaws or shortcomings.

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