Problem-Solving Think Piece Kate O’Brien is traveling internationally to trouble

Question

Problem-Solving Think Piece

Kate O’Brien is traveling internationally to troubleshoot a corporate problem. Her international company SportingStyle, which markets sports apparel, just purchased a smaller sporting goods company. The merger has led to challenges with labor relations, patent laws, licensing, and clashes in management styles.

During her trip, Kate needed to interview the new company’s managers and workforce to determine areas for improvement. After the trip, Kate had to share her findings with her project team and report decisions to SportingStyle management.

Assignment

Review the following list of communication challenges that Kate confronted, and decide which digital communication channel she needed to use to complete her tasks. Write an e-mail message or give a short oral report to explain your decisions.

To arrange and confirm meeting times for the various company managers

To confer with her project team in the home office while she was traveling

To share her company’s management philosophy with the acquired company’s entire staff

To instruct the acquired company’s staff on new corporate procedures

To present the information to an international audience of dispersed stakeholders and shareholders

Explanation / Answer

To arrange and confirm meeting times for the various company managers - SMS, Whatsup

To confer with her project team in the home office while she was traveling -Email, Whatsup

To share her company’s management philosophy with the acquired company’s entire staff: Powerpoint presentation & Video conferencing

To instruct the acquired company’s staff on new corporate procedures: Video conferencing, Webinar

To present the information to an international audience of dispersed stakeholders and shareholders: Webinar

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