Fill-in-the-blank (3 points each): Provide the name of the concept that\'s being
ID: 3490133 • Letter: F
Question
Fill-in-the-blank (3 points each): Provide the name of the concept that's being described in each of these scenarios. All of these concepts were mentioned in the course readings and/or lecture slides. I. 1. 2. 3. You're looking for information about computers and you happen upon useful information on a completely different topic that you had been researching earlier. All the doors in the building that require you to push them open do not have handles (hint: Don Norman). I have a vague feeling that I'm missing some very important information on this topic. My daughter will be coming to visit me at my retirement home next Tuesday. I'm catching up on the news so I can have an informed conversation with her. 4. When I asked my sister for information about gardening, she asked me questions to try to get at my actual information need. 5.Explanation / Answer
The following solution might have multiple options in certain questions. Kindly refer to your coursework to find the correct solution.
1. Serendipity: stumbling unto valuable information, while working or searching for something unrelated. A 'Eureka!' moment.
2. From the book, 'The Design of Everyday Things' by Don Norman. A Norman Door is one that gives you incomplete information based on its design, whether to push or pull it. It relies on two important principles of Discoverability and Feedback. The former refers to the human ability to discover or understand what operations one can perform on an object in the above case. The later is the information you receive upon completing an action, whether it worked or didn't.
3. More information needed. Good guess: Intuition
4. Critical thinking: analysis of known facts to form a judgment. Also Preparation or Informed Decision
5. Socratic Questioning: A method of asking several downward questions to come to the root cause or answer for the initial question or problem.
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