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Unit 1 Assignment: Management Instructions & Submission Introduction This assign

ID: 348715 • Letter: U

Question

Unit 1 Assignment: Management Instructions & Submission

Introduction

This assignment is divided into three parts. In Part A, you will consider the roles and functions of managers. In Part B, you will consider ethics and corporate social responsibility. In Part C, you will consider environmental constraints on managers.

Assignment 1 will count for 12 per cent of your final course grade with marks distributed as follows:

Part

Marks

Part A: A Manager With Whom I am Familiar

60

Part: B: Ethics and Corporate Social Responsibility

16

Part C: Environmental Constraints on Managers

24

Total

100

Instructions

Part A: A Manager with Whom I Am Familiar (60 Marks)

Think of a manager with whom you are familiar. Look at the activities of this manager. Do not be constrained by the working title of manager in a business.

Identify and give examples of two of the manager’s activities and how they correspond with Mintzberg’s managerial roles. (10 marks)

Describe how the manager’s activities fall into planning, organizing, leading, and controlling functions. (20 marks)

Consider whether the manager acts efficiently and/or effectively in terms of adding value. Provide two examples (other than delegating and/or empowering employees) to support your decision. (10 marks).

Comment on two ways that the manager could be a more efficient and/or effective manager. (10 marks)

Analyze whether the manager effectively delegates and/or empowers his or her employees. (10 marks)

Note

You may have to interview the manager to obtain the information you require.

Part B: Ethics and Corporate Social Responsibility (16 Marks)

Read the Business Case “Joe Fresh” on page 41 of the textbook and answer the following question.

Following the collapse of the factory in Bangladesh, do you believe that Loblaw’s response was an act of corporate social responsibility? Support your position by indicating whether Loblaw followed the obstructionist, defensive, accommodative or proactive approach to social responsibility.

Part C: Environmental Constraints on Managers (24 Marks)

Reread the opening case (TransCanada) on pages 17–18 of your textbook. For each of the following seven environmental situations, indicate whether the situation is part of the specific or general environment of TransCanada. Briefly explain why. Then answer question eight. (3 marks per question).

Shareholders expect the company to grow and be profitable.

The citizens of Nebraska voice objections to the company’s proposed development through their state.

The Canadian government changes legal processes to improve the efficiency of resource development application project applications.

Asian customers’ desire for oil continues to grow.

Due to the high ratio of household debt to incomes, and an expected housing market correction, the Canadian economy is projected to remain stable in the coming year.

The competitor Enbridge receives support from the Canadian government for the Northern Gateway Project.

Canadians continue to look for more environmental responsible options for goods and services.

Of the two environments (specific and general), which one has the larger impact on managerial decision-making? Support your position.

Note

APA Citation Style Guide located under the Library Style Guides: TRU Library “Cite My Sources: Style Guides”" with a weblink to http://libguides.tru.ca/sb.php?subject_id=3534.

Part

Marks

Part A: A Manager With Whom I am Familiar

60

Part: B: Ethics and Corporate Social Responsibility

16

Part C: Environmental Constraints on Managers

24

Total

100

Explanation / Answer

Manager name: Arun Kansal, Rhovus India Services Private Limited

He just don't go out and haphazardly perform his responsibilities. Good managers discover how to master five basic functions: planning, organizing, staffing, leading, and controlling.

He at all levels of every organization perform these functions, but the amount of time a he spends on each one depends on both the level of management and the specific organization.

Henry Mintzberg describes a set of ten roles that a manager fills. These roles fall into three categories:

Below 2 qualities of Mr Arun Kansal are correspond with Mintzberg’s manageial roles

Two ways that the manager could be a more efficient and/or effective manager

First, managers and computer users in many organizations are familiar with only a few of the types of systems now in use. As a result, different types of innovative systems have often been conceived and nurtured by internal or external “entrepreneurs,” not by the system users or their superiors.

Second, and closely related to my first finding, these entrepreneurs tend to concentrate on technical characteristics. Too often, this myopia means that they fail to anticipate the ways in which such systems can be used to increase the effectiveness of individuals in organizations

Manager effectively delegates and/or empowers his or her employees

B: Ethics and Corporate Social Responsibility

Importance of Business Ethics: According to the American Management Association, 56 percent of surveyed participants ranked ethical behavior as the most important characteristics of effective leaders. Americans have witnessed firsthand the destruction that occurs when corporations do not behave ethically. Businesses who conduct themselves in an ethical manner pass their values, morals, and beliefs down to the employees and customers. The effect can be felt throughout the community, which has a profound impact on local schools, community centers, and other groups. Companies such as Enron, Tyco, Adelphia, and WorldCom are classic examples of what can happen when corporations disregard or neglect the importance of business ethics. A company’s ethical behavior can build or destroy Main Street USA.

Corporate Social Responsibility : Major corporations account for a large proportion of the American workforce, however; due to their enormous size and scope, it is easy to overlook ethics. Corporate social responsibility is about caring for the workers, giving back to the community, and being financially, environmentally, and socially responsible.

Common practices of Corporate Social Responsibility include recycling, reducing emissions, treating all employees fairly, giving back to the community by providing services or support, building new parks for children, assisting the less fortunate in the area, as well as being honest and disclosing appropriate information.

C: Environmental Constraints on Managers

Understanding the Global Environment

The global environment presents both opportunities and challenges for managers.

With the marketplace now global and national borders becoming increasingly irrelevant, the potential for organizations to grow is expanding dramatically

1 Managers working within the global environment must deal with:

2 Cultural differences

3 Economic differences

4 Political differences

5 New competition from around the globe that can appear at any time

6 An important part of the global environment is global trade.

7 Global trade has been around for centuries, and is shaped by several regional trading alliances and agreements that are negotiated through the World Trade Organization

8 Examples: European Union (EU)

The Legal-Political Environment

The Economic Environment

1 The global manager must be aware of the economic system under which country operates when conducting business globally

2 A market economy is one in which resources are primarily owned and controlled by the private sector (Ex. Canada)

3 A planned economy is one in which all economic decisions are planned by a central government