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Question 4: Read the case below and answer the questions that follow Project oxy

ID: 348094 • Letter: Q

Question

Question 4: Read the case below and answer the questions that follow Project oxygen in Google When Google decided to “build a better boss", it studied data from performance reviews, feedback surveys and also supporting documents submitted by individuals who had been nominated for top-manager awards. The project, named as Project Oxygen examined 100 variables and identified eight characteristics or habits of Google's most effective managers. The eight characteristics are listed as follows: .Be a good coach (provide specific feedback and have regular meetings with employees) Empower your team and don't micro-manage (give chance to employees to solve Be interested in your team members' success and well-being (make new team . Be productive and results-oriented (focus on helping the team achieve its goals . Be a good communicator and listen to your team (learn to listen and to share .Help your employees with career development (take notice of employees efforts problems themselves, but be available to offer advise) members feel welcome and get to know your employees) by prioritizing work and getting rid of obstacles) information; encourage open dialogue and pay attention to the team's concerns) so they can see how their hard work is furthering their careers appreciate employees' efforts)

Explanation / Answer

a)

1.) Main features of management functions are : planning, organizing , leading and controlling. Requirements identified by project oxygen covers almost all of the functions. Planning in terms of vision, organizing in terms of learning and development of team members, then leading in terms of offering advise to the members and finally controlling in terms of supervision and performance review assessments

2.) Mintzberg model characterises functions of a manger into : interpersonal, informational and decision roles. Findings of project oxygen comply with this model in following ways :

Interpersonal : advising team members, giving them freedom, welcoming new team members

Informational : Having technical knowledge to know the challenges in the project

Decision : performance review and result orientation

3.) SKills approach : According to this, strength and skill of a team member should be utilized by manager, every individual has his own strength , so work should be allocated accordingly

b.) Empower your team and dont micro manage

Industry taken : Leading e-commerce company

Since , most important requirement in any e-commerce industry is the innovation , which can only come when you de-stress your team members and give them freedom to think and build new ideas.

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