personal Relations Case 9.2 he Refrigerator Caper* -mail messages were sent at a
ID: 3470833 • Letter: P
Question
personal Relations Case 9.2 he Refrigerator Caper* -mail messages were sent at a technology company Subject: Refrigerator Eriquete Northern Virginia, covering the same topic: To: All employees on 3rd, 4th, and 8th floors From: Nestor, Jenna Sent: Tuesday, August 7, 12:50 p.m. To: All employees on 3rd, 4th, and 8th floors Subject: Re: Refrigerator Etiquette Importance: High To the person who ate my lunch: Over the last month, a number of employees have been disappointed when they went to grab their lunch out of the refrigerator. Unfortunately, they found that someone had either taken part of their lunch out of their lunch bag and or the entire lunch was missing. Please be respectful of others and do not eat anything from the fridge that is not your personal property. If you bring your lunch, please label with your name and I would like to thank you for completely taking it date. Thank you for your immediate cooperation and upon yourself to deny me sustenance this afternoon. It consideration of coworkers. is completely inappropriate to take things that are not yours. Are we in the 1st grade? Please read Diana's e-mail that I have copied below. I would be happy to read it out loud and explain it to Case Questions you if it is too hard to understand. Jenna A Very Angry Victim Direction of Administration What is the exact conflict in this situation? What is the source of the conflict? What is your evaluation of Jenna Nestor's method of 1. 2. PS. In case you were wondering what that extra flavor resolving the conflict over the stolen lunch? was, each and every day I take the time to spit in my How can professional adults really act in this manner? lunch. I hope you enjoyed it e company involved in this incident chose to remain "Th anonymous. From: Sanders, Diana Sent: Monday, July 30, 4:32 p.mExplanation / Answer
People eating other’s lunch is the conflict and it’s the result of keeping the lunch together in the same refrigerator. Jenna Nestor shouldn’t have sent a message through the official email id to everyone on the three floors just because someone had stolen her lunch. She should have politely reported it to her supervisor because the communication channels are very important in an organization. This could have been handled by the manager in-charge and they would have found a way the lunch boxes are not stolen by arranging an assistant delivering the lunch boxes to the employees during the lunch time or allows the employees take the lunch boxes in the presence of someone. Sending an e-mail in such way will only spoil the name of Jenna among the other employees because everyone needn’t face her wrath just because of someone’s mistake.
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