1. An example of a trade off is a company who decides that they will choose to c

Question

1. An example of a trade off is a company who decides that they will choose to center their operations and products around quality, as opposed to price. T/F

2. Automating some activities at a nonbottleneck resource simply increases the amount of idle time for that resource without making the process more efficient. T/F

3. A machine with the most output is an example of a bottleneck in the supply chain, T/F

4. The servicescape captures the environmental dimensions of a facility that influence the behavior of both customers and employees. T/F

5. A pooled queue system improves system performance by having more servers. T/F

Could you please be kind enough and answer these questions by True or False? Thank you so much for reading this and have a good one!

Explanation / Answer

1. False- Trade off is simply referred to as opportunity cost where one product is sacrified to get another product or experience. Thus, its not a correct explanation of trade off.

2. False- Automating the resources with excess capacity (Non boltteeneck resources) will result in less idle time and making the process more efficient.  

3. False- Bottleneck machine is such that its limited capacity reduces the capacity of the whole supply chain process.  

4. True- Servicescape involves customer and employees interactions as they encounter the service. thus, it auomatically influence the behviour of sustomers adn employess.

5. True - The performance imroves by going fom one to two servers and two to three and so on.

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