1. To an operations manager the \"critical customer\" is: Multiple Choice a. The
ID: 346208 • Letter: 1
Question
1. To an operations manager the "critical customer" is: Multiple Choice a. The person who buys a product T he person who has the greatest impact on design, sales and growth opportunities tor the product c. The Echelon 1 customer d. e. The person who uses the product. None of the above 2. Which of the following is the most appropriate definition of an "order winner"? product a. A product characteristic that causes customers to choose the over that of a competitor b. A product characteristic that permits the product to compete in a market. c. A product that has the highest profit margin. d. A product that generates the highest dollar sales volume e. None of the above 3. Which of the following is the most appropriate definition of an "order qualifier"? a. A product characteristic that causes customers to choose the product over that of a competitor b. A product characteristic that permits the product to compete in a market. c. A product that has the highest profit margin. d. A product that generates the highest dollar sales volume e. None of the above Firms that produce high volumes of relatively few standardized products, for which reasonably accurate forecasts are available, are most likely to use a 4. a. Make-to-Stock strategy b. Standardized strategy c. Make-to-Order strategy d. Flexible-Flow strategy e. Mass Customization strategy 5. An job shop is more appropriate for: a. high volume, low variety production b. large projects c. customized products d. high volume, high variety production e. none of the aboveExplanation / Answer
1.d.The person who uses the product, provides feedback for the product.
2.a.It is the product characteristic that wins the order
3.b.Qualifier are just bare minimum requirement
4.a.When you have accurate forecast, high volume and few variety of products you produce make to stock.
5.c.Low volume, high variety of products
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.