2. Workplace Messaging and Texting Instant messaging (IM) and texting have becom

Question

2. Workplace Messaging and Texting Instant messaging (IM) and texting have become powerful communication tools. Both are used to quickly exchange short messages and can be sent by handheld devices. Understanding the proper protocol for IM and texting in the workplace will increase your professional credibility and improve your communication. Text messaging is exchanged between . Users usually for the service Consider the scenario, and then answer the question. Your supervisor is considering encouraging your division to use texting to avoid voice mail overload. He is interested in how texting works and asks you to identify the drawbacks of using texting in the workplace. What drawbacks will you mention to your supervisor? Check all that apply. O Speedy response time is difficult. O Tracking and recovering business text messages is difficult. O Texting can be inappropriately used Instant messaging and texting can save time and simplify communication with coworkers and customers. Before using either on the job, however, be sure you have permission. If your organization does allow IM or texting, you should follow best practice guidelines. Which option is the best practice to avoid security issues? O Respect receivers by using good grammar and proper spelling. O Do not send confidential or sensitive information via IM or text O Make yourself unavailable when you need to complete a project or meet a deadline.

Explanation / Answer

2. Mobile devices; pay

The messaging is performed between two mobile devices for transferring the information and queries. The users are supposed to pay for the service of text messaging either monthly or yearly based on the plan they adopt.

Using the text messaging in the workplace for the purpose of communication plays an important role in the effectiveness of the work place. Some of the drawbacks associated with this case are mentioned below.

In order to avoid the security issues one of the best practices that should be followed while using the text messages is

In the given situation Mrs. J has informed the news about the lay off to Mr. R through the text message. The point to focus here is that Mrs. J is a new contact t Mr. R. Hence the initial bst practice she should follow is to introduce herself.

Hence the answer is D.

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