Read the email below and write a reply in which you: • thank him for the catalog

Question

Read the email below and write a reply in which you:

• thank him for the catalogue
• describe what kind of office equipment / furniture you are interested in
• accept his offer of a visit from an expert
• suggest a time and date for the visit.

Spica Office Solutions 12 Connaught Avenue, Glasgow 21 May Ms Glenda Munroe Purchasing Manager United Freight Agencies Liverpool Dear Ms Munroe, As Head of our Customer Service Department, I have pleasure in enclosing our latest catalogue, featuring our exciting new range of office equipment and furniture at the most competitive prices currently on the market. We would be grateful if you could let us know which of our products would be of particular interest to you. Once we have this information, we could arrange for an expert from our sales staff to visit your company in order to carry out a detailed needs analysis and produce a unique office solution for you, entirely free of charge. Our expert would also give you full details of our special offers. At Spica Office Solutions we offer our regular customers more than just discounts. For example, there is a two-month free trial period for all electrical equipment, including photocopiers, and much more. If you would like to take advantage of a visit from our expert, please inform us of a suitable date and time. We look forward to hearing from you. Yours sincerely, Ben Costello Sales Manager

Explanation / Answer

Dear Ben Costella,

We would first of all extend thanks for sending us a detailed catalogue with all the necessary features of our expectation.

We are in particular need of office furniture that is necessary for a basic set up of an office. It should include good quality of tables, chairs, cupboards, and lockers.

We are happy to expect an expert from your office. We request you to send him with all the necessary details about price, discount offered and other information like the availability of furniture or the time needed to supply if ordered. Let him also bring a quotation of the above mention furniture.

It will be convenient for us if he can meet us on 28, May at 11.00am.

Regards

Glenda.

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