1. Ulrich (1998) argues that despite HR’s generally poor reputation within organ
ID: 345705 • Letter: 1
Question
1.
Ulrich (1998) argues that despite HR’s generally poor reputation within organisations, given the competitive forces which exist in the current day, "achieving organisational excellence must be the work of HR". According to Ulrich (1998), the importance of HR is due to organisational challenges. Identify and discuss these challenges using an example of an organisation of your choice.
2. Using an example of a private higher education institution, discuss the steps in the planning process
3. Identify and briefly discuss the arguments by systems theory on how organisations can overcome their learning disabilities using examples where appropriate.
4. Match the theorist in COLUMN A to the theory in COLUMN B. Write down the question number and the correct letter next to it. E.g. 3.11 A
COLUMN A
COLUMN B
3.1
Suppliers
A
Work is organised around individuals.
3.2
Ratio analyses
B
Outcomes of changes in laws and regulations, such as the deregulation of industries, the privatization of organisations, and increased emphasis on environmental protection.
3.3
Characteristic of an Old Organisation
C
Is the environment in which the manager operates and performs the various management functions and roles at various organisational levels.
3.4
Max Weber
D
The focus of which is the provision of the product and/or service and its distribution to the consumer.
3.5
Institutional/Political Environment
E
Are used to determine, for example, labour turnover, absenteeism, work force composition.
3.6
Micro Environment
F
Provide the organisation with the ‘inputs’ required to produce the organisation’s goods and/or services.
3.7
Information role
G
A plan "that deals with the future allocation and utilization of various resources with regards to different organisational activities over a given period"
3.8
Primary activities
H
The manager passes on information that he has received to individuals within the organisation who would benefit from it.
3.9
Budgeting
I
Argued that Theory X managers assume that employees are inherently lazy and therefore they need to be closely supervised and controlled
3.10
Douglas McGregor
J
Developed a theory of bureaucratic management and emphasized the need for a hierarchy governed by lines of authority.
COLUMN A
COLUMN B
3.1
Suppliers
A
Work is organised around individuals.
3.2
Ratio analyses
B
Outcomes of changes in laws and regulations, such as the deregulation of industries, the privatization of organisations, and increased emphasis on environmental protection.
3.3
Characteristic of an Old Organisation
C
Is the environment in which the manager operates and performs the various management functions and roles at various organisational levels.
3.4
Max Weber
D
The focus of which is the provision of the product and/or service and its distribution to the consumer.
3.5
Institutional/Political Environment
E
Are used to determine, for example, labour turnover, absenteeism, work force composition.
3.6
Micro Environment
F
Provide the organisation with the ‘inputs’ required to produce the organisation’s goods and/or services.
3.7
Information role
G
A plan "that deals with the future allocation and utilization of various resources with regards to different organisational activities over a given period"
3.8
Primary activities
H
The manager passes on information that he has received to individuals within the organisation who would benefit from it.
3.9
Budgeting
I
Argued that Theory X managers assume that employees are inherently lazy and therefore they need to be closely supervised and controlled
3.10
Douglas McGregor
J
Developed a theory of bureaucratic management and emphasized the need for a hierarchy governed by lines of authority.
Explanation / Answer
Please find below the matched data as required :
Question Number
Question Number
ANSWER 3.1F 3.2
E
3.3
A
3.4
J
3.5 B
3.6
C
3.7
H
3.8
D
3.9
G
4.0
1
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