Harris Rankin, a sales manager at Synergy Corporation Bank, often keeps low expe

Question

Harris Rankin, a sales manager at Synergy Corporation Bank, often keeps low expectations of his team. He feels that they are under-qualified for their jobs and do not have substantial experience to sell a large number of accounts. Subsequently Rankin's team does not feel motivated by Rankin, and invariably underperforms and misses their targets on a regular basis. Which of the following concepts best explains the Rankin team's poor performance? O contrast effect halo effect O self-fulfilling prophecy O stereotyping fundamental attribution error

Explanation / Answer

The following performance best explains the Rankin team’s poor performance;

Halo effect; as the personal negative feelings of Rankin are affecting the team’s performance

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