The following scenario is an opportunity to practice your management skills. It

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The following scenario is an opportunity to practice your management skills. It represents a need for change and a hierarchy usually seen in manufacturing. As future middle managers (BBA status), the implementation of the change will fall on the middle manager. The middle manager in this case has first-line (lower) managers to get on board so that the employees in the production lines are less resistant to changes. Flashback to your Principles of Management course, the hierarchy is illustrated below. Scenario You are the only middle manager of Company X, a large organization which has been in the production/manufacturing industry for 20 years. You have been with the organization eight years. Most of the employees in the production line have been with the company for at least 10 years and tend to stick together. Some have been with the company since they graduated from high school when the plant first opened. There are three first-line managers who supervise them. Two of them have been with the plant 12 years. The other first-line manager has been with the organization for five years. The industry has changed since Company X first opened. New technological advances within the industry have caused a significant drop in the company’s production orders. Competitors are slowly taking their market share. The CEO and Board of Directors have decided to change with the times and invest limited resources toward the purchase of an updated machinery and production process. The change includes slight to drastic changes in roles, responsibilities and relationships among the lower level employees. Although the change has yet to be implemented, the news has caused unrest and resistance to the change among the employees, including first-line managers. You have reviewed Exhibit 1.4 (Spector: p.10) and identified the majority of the employees, including the two first-line managers with the longest tenure, as passively and actively resisting the change. The third first-line manager is displaying an apathetic form of resistance. You are also aware that this individual, hired just five years ago, is also well liked and respected by all the company employees, including the two first-line managers who are resisting the change. However, he/she has not yet voiced or shown any signs of commitment, either.

Q. Consider the chapter contents (Spector, pp. 41-46) and elaborate on why the statement below is a good/bad idea. There is no right or wrong answer however; you will need to support your position and use related terminology. Your first intuition is to replace the employees and managers with persons willing to do what you are telling them to do, without question. Plenty of applicant files are available in the Human Resource department.

Explanation / Answer

In my opinion, the decision of CEO and Board of directors is good one.

In the organization, change has to happend and it should accepted by everyone.

Because without accepting the changes according to the market, company will not get success. When it started, competition is very low and market share is very high I.e there was very less companies to share market but now the situation is different, competition has increased, many new companies enter into market to share market.

So each employee should accept change, if not company has to recruit new people

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