As our textbook highlights, research has been unable to demonstrate that one par
ID: 3448793 • Letter: A
Question
As our textbook highlights, research has been unable to demonstrate that one particular helping strategy is more effective than another; however, studies often highlight the importance of the QUALITY of the helping relationship. That is, the quality of the relationship between the helper and the helpee. For our discussion this week, please share your thoughts on what THREE characteristics are most important for a helper to possess. Share your thoughts on your own personal characteristics you think would benefit a helping relationship, and think of an example in which you have been able to utilize these characteristics to help someone. Additionally, share your thoughts on at least ONE characteristic that might be harmful, or have a negative impact on the helping relationship.
Explanation / Answer
The three characteristics most important for a helper to possess are:
Most importantly, the helper should receive the helpee in a manner that will make them feel safe. As the helpee has taken some kind of risk by coming for help, he or she must feel some safety only then he or she will be ready to trust the helper enough to ask for help. This is basic to establish the ground for communication.
Next comes the ability to listen. Listening is different from just waiting for your turn to talk. Listening includes more than listening from your ear. Pay attention to the verbal and non-verbal communication. Try to figure out the person’s real message in the conversation and what feelings they are undergoing. Also, be mindful that you do direct the course of conversation or change the focus from what the person is saying. Be very careful not to be judgemental.
Thirdly, empathize with the person. Develop an understanding of your helpee. The helper should be able to feel what the helpee is going through.
Breaking trust and confidentiality can have the most negative impact on a helping relationship. Most genuine and honest feelings are shared by the helpee, talking or gossiping about their feelings can be most hampering to the helping relationship.
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