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6. To manage the knowledge and facilitate innovation, managers should focus on..

ID: 343513 • Letter: 6

Question

6. To manage the knowledge and facilitate innovation, managers should focus on... (a) quantifiable knowledge (b) developing slogans and metaphors (c) making KM as information processing machine (d) (a) and (b) (e) All above Answer: 7. Knowledge creation happens at three levels. Two of them are: individual and organizational level What is the third level? Answer: 8. If you convert your tacit knowledge into a tangible format that can be communicated to others, it is called as: Answer: 9. It is easier to retrieve knowledge through multiple paths if it is organized and stored in logical (semantic) pattern. Yes/No

Explanation / Answer

Ans 6) Option C: to manage knowledge and to facilitate innovation, managers should focus on making Knowledge Management (KM) as information processing machine. KM is the future for organizational learning and development. A lot of team building is an outcome of active KM systems in place.

Ans 7) Knowledge creation happens at three levels.

a) Individual Level: refers to an individuals contribution

b) Group Level: refers to the knowledge creation after a group project or exercise

c) Organizational level: refers to all the learnings from individual and group learnings and applied to the organization to derive new set of knowledge gearing the organization towards goal accomplishment.

Ans 8) iI you can convert your tacit knowledge into tangible format that can be communicated to others is called Explicit knowledge or know-how. Explicit in the terms that it can be easily read or understood by others and is no longer privy to only one individual.

Ans 9) Yes, it is easier to retrieve knowledge through multiple paths if it is stored and organised in logical (semantic) pattern. Semantic patterns provide logical representation of available data which can be accessed and understood at all points of time.