One of the most significant changes in EEO law under the Civil Rights Act of 199

Question

One of the most significant changes in EEO law under the Civil Rights Act of 1991 is:

the addition of compensatory and punitive damage awards

nonprofits and government institutions became covered entities

inclusion of Asians and Hispanics as protected groups

limiting damage awards to “actual damages”

inclusion of coverage for special conditions such as substance abuse

QUESTION 2

       What is a job analysis method that asks workers to write down the tasks that they accomplish as they go about their job?  

Observation

Competency

Interviews

Questionnaires

Diaries  

QUESTION 3

       A job specification tells what a person does in a job.

True
False

QUESTION 4

       A Methodist church sought to hire a pastor for its new church. When a member of the Catholic faith applied for the job, the church rejected the application. The church’s defense was that being Methodist was _______.

disparate treatment

disparate impact

affirmative action

a bona fide occupational qualification

None of the above

QUESTION 5

       Michelle wants to apply the job characteristics model to her employees’ work. She plans to increase the number of diverse tasks and skills used to perform each job. Michelle is trying to change the ________ of the jobs.  

skill variety

autonomy

task significance

skill level

task identity

QUESTION 6

       The first thing we analyze in a workflow analysis is the “beginning stages” of our processes, our expected organizational inputs.

True
False

QUESTION 7

       Which law covers religious discrimination?

Religious Discrimination Act

Americans With Disabilities Act

Civil Rights Act of 1964

The Fourteenth Amendment

Pregnancy Discrimination Act

QUESTION 8

       The Equal Pay Act is associated with what kind of discrimination?

Race

Age

Handicapped

Gender

Genetic

QUESTION 9

       Catherine is a member of the National Guard. Her unit is being deployed to Afghanistan for six months. Her boss let her know that the company cannot hold her job for her while she is gone. She will be replaced as soon as she deploys and will have to find a new job at a different company when she returns. The actions of her boss are a violation of the _______.

Immigration and Nationality Act

Rehabilitation Act

Uniformed Services Employment and Reemployment Rights Act

Lilly Ledbetter Fair Pay Act

Civil Rights Act

QUESTION 10

       The H in the acronym for the OUCH test stands for what?

Helping resolve the problem: working together to find a resolution

Holding no grudges: always forgiving the employer for past wrongdoings

Heavy-handed approach: forcing another party to accept something

Has job relatedness: shows that the action relates to the essential job function

None of the above

  

QUESTION 11

       Inputs available to produce products or services identified in the workflow analysis include:

material, recyclables, sustainable items, and space.

money, property, transportation, and brain power.

strategy, mission, and vision

manpower, education, longevity, and reusable items.

machines, material, manpower, and money.

  

QUESTION 12

       _______ occurs when an officially neutral employment practice disproportionally excludes the members of a protected group. It is generally considered unintentional.

Situational involvement

Logical difference

Disparate impact

Invasive vesting

Disparate treatment

QUESTION 13

       Any victim of EEO violations can bring federal charges against an employer alleging a pattern or practice of discrimination.

True
False

QUESTION 14

       Acme Global just received a very large order from a customer. It does not have the ability to fill the order using their current workforce working a normal workweek and does not expect to continue receiving such orders from this customer. Which of the following options would best address this temporary shortage of employees?

New hires

Reducing turnover

Overtime

Retraining nonmanufacturing employees

Outsourcing  

QUESTION 15

       Identifying the end result is a critical first step in identifying the workflows to create that result.

True
False

QUESTION 16

       There is only one broad type of discrimination under the Civil Rights Act.

True
False

QUESTION 17

       Job specifications identify the major tasks, duties, and responsibilities that make up components of a job.

True
False

QUESTION 18

       Disparate treatment might be legal if it:

is for a bona fide occupational qualification.

is determined to be valid by a private employer.

reduces the potential for reverse discrimination.

occurs in a nonprofit company.

results in increased productivity.  

QUESTION 19

       A Right-To-Sue notice from the EEOC gives the recipient the right to go directly to the courts with the complaint

True
False

QUESTION 20

       The four primary approaches to job design are:

job development, job redesign, task alignment, and specification.

mechanistic, biological, perpetual-motor, and motivational.

auditory, visual, kinesthetic, and sensory.

knowledge-based, experienced-based, time-based, and space-based.

None of the above  

QUESTION 21

       A form of autonomy that allows employees to work somewhere other than an office is called:

virtualizing

telecommuting

homecoming

work-splicing

watercooling  

QUESTION 22

       __________ refers to changing the tasks, or the way work is performed, in an existing job.      

Job redesign

Task alignment

Job development

Departmentalization

Specification  

QUESTION 23

       The Equal Pay Act of 1963 doesn’t allow men and women performing substantially the same job to be paid differently based on:

gender.

quantity of production.

seniority.

quality of production.

merit.

      

QUESTION 24

       All of the following are disadvantages of using temporary workers except:

There can be legal problems associated with the length of employment of temporary workers

Temps may not know the job or the culture

They generally have lower motivation

They are usually less loyal to the organization

The company can hire in workers with specific skill sets

      

QUESTION 25

       To complete a workflow analysis for each product or service that we provide in the organization, we have to identify the _____________ that create that product or service.

strategies

material domain

sustainability impact

work process

managing label

Explanation / Answer

Question 2

The correct answer is Diaries. Through the diaries method the worker keeps a note about his duty and tasks by himself. They observe their own performance, makes note, keeps log entry of tasks. This is useful for self reflection. However this sometimes give rise to employee dissatisfaction as they may feel the unnecessary documentation effort is an additional task.

Question 3

False. Job specification tells what is the skill required for the job opening. Job description tell what is the person's role is in the job.

Question 4

A bona fide occupational qualification. This means that its an intrinsic qualification that is required to perform the task. A methodist church's priest has to methodist. That makes it an intrinsic qualification

Question 5

Skill variety. Michelle is trying to add more diverse way of completing the task. That is increasing the different types of skill or skill variety.

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