The importance of ethics in selling. What is ethics? Is it the ability to determ
ID: 342499 • Letter: T
Question
The importance of ethics in selling. What is ethics? Is it the ability to determine the right and wrong of an individual's conduct? Our personal and formal codes of conduct provide us with the basis of determining what is right and wrong. As salespeople acknowledge that trust is the foundation of customer relationships, ethics are highly valued. Salespeople are the face of the company. Buyers evaluate the company's ethical standards.
IN 200 WORDS OR MORE
What types of sales behaviors are unethical? Give an example
What happens when there is a low level of selling ethics? Give an example
What do you think? Give an example
Explanation / Answer
1 Answer) There are several sales behaviors are unethical and sales practice always perform on unethical background-
A) Selling products on high price.
B) Selling products on the basis of fake information.
C) Selling products on the basis of imaginary products features.
D) Selling with improper manners .
E) Developing a improper channels for sales .
F) Selling products on the illegal condition.
2- Answer) Selling is always a crucial job and handling the client is much combersom and required a strong level of satisfaction and confidence.When ever the low level of selling practices exist then customer retention always low and sales volume will reduce.Low level of selling ethics create a dissatisfaction ,loss of customer and reduce the company goodwill.
Suppose a sales person sold the smartphone to a customer on 2 year warranty but not given any written proof of warranty and after some days smartphone stop functioning , customer goes to salesman of shop but salesman tells that there is no warranty of smartphone that leads to customer dissatisfaction and loss of customer.
As I personally avoid such practice while selling products in market and giving the clear information regarding the products and services.As I am a salesman of electrical products manufacturing company and this company is very ethical company while training suggest that employees should avoid the unethical sales practice.
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