1. Rasheda is a newly hired producer whose personal mission statement is “to pro
ID: 340131 • Letter: 1
Question
1. Rasheda is a newly hired producer whose personal mission statement is “to provide premier risk management services to my community.” This aspiration correlates with her agency’s goal of increasing its personal lines business during the calendar year. Rasheda recognized that to fulfill her personal mission statement, she needs to increase her risk management acumen by taking continuing education classes.
A. Rasheda examines her personal mission statement and settles on “I will take risk management courses” as one of her goals. Explain whether this has the characteristics of an ideal goal.
B. Rasheda negotiates a goal with her manager that requires her to take and pass two risk management course examinations during the calendar year. Rasheda decides to focus on taking and passing four risk management course examinations during the calendar year. Identify the negotiating technique exemplified by Rasheda’s focus.
C. By July of the calendar year during which Rasheda wishes to achieve her education goal, she still has not signed up for any risk management courses. She often finds herself on the verge of enrolling, only to be lured away by simpler or more immediately satisfying office tasks. Identify the time waster that appears to impeded Rasheda’s progress and list ways she can combat it.
Explanation / Answer
A. An ideal goal is usually a SMART goal. A goal is considered SMART if it is:
In the given scenario, Rasheda’s goal is that she will pursue a risk management course. However, this goal cannot qualify as an ideal goal as it is not specific and not time-bound. Rasheda needs to specify which management course she wants to pursue and also the time limit in which she will finish the course. Then this goal will become an ideal one.
B. Rasheda is trying to give more than want she is being offered. This is a bad negotiation tactic as in a fair negotiation, both give and take entities must be proportional.
C. The time wasters in this case are the office tasks and the short-term satisfaction that Rasheda is gaining from their completion. However, she is completely ignoring the bigger picture in which she needs to finish the risk management course.
Ways in which this can be handled:
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