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Jon Doe, owner of a local donut shop, recorded it\'s production quantities, dema

ID: 338254 • Letter: J

Question

Jon Doe, owner of a local donut shop, recorded it's production quantities, demands, and actual sales of the past 5 days. Assume that any leftover odnuts by the end of the day is discarded and that any excess demand that cannot be satisfied immediately is lost.

i) Calculate the Type-I customer service level (Cycle Service Level) for the last 5 days.

ii) Calculate the Type-II customer service level (Fill rate) for the last 5 days

Day Production Quantity Demand Actual Sales 1 90 120 90 2 75 100 75 3 100 90 90 4 100 80 80 5 80 160 80

Explanation / Answer

Jon Doe, owner of a local donut shop, recorded it's production quantities, demands, and actual sales of the past 5 days. Assume that any leftover odnuts by the end of the day is discarded and that any excess demand that cannot be satisfied immediately is lost.

i) Calculate the Type-I customer service level (Cycle Service Level) for the last 5 days.

ii) Calculate the Type-II customer service level (Fill rate) for the last 5 days

Day Production Quantity Demand Actual Sales 1 90 120 90 2 75 100 75 3 100 90 90 4 100 80 80 5 80 160 80