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1.An M/M/1 system denotes a single server queuing system with exponential arriva

ID: 337749 • Letter: 1

Question

1.An M/M/1 system denotes a single server queuing system with exponential arrival and Poisson service time distributions. True or False

2.An iterative group process that allows experts, who may be located in different places, to make forecasts is referred to as:

A jury of executive opinion

A sales force composite

Consumer market survey

The Delphi method

Trend analysis

3.As service levels increase, the cost of providing service also increases, but the cost of customer dissatisfaction decreases:

True or false

A

A jury of executive opinion

B

A sales force composite

C

Consumer market survey

D

The Delphi method

E

Trend analysis

Explanation / Answer

1.An M/M/1 system denotes a single server queuing system with exponential arrival and Poisson service time distributions. True or False

2.An iterative group process that allows experts, who may be located in different places, to make forecasts is referred to as:

A jury of executive opinion

A sales force composite

Consumer market survey

The Delphi method

Trend analysis

3.As service levels increase, the cost of providing service also increases, but the cost of customer dissatisfaction decreases:

True or false

A

A jury of executive opinion

B

A sales force composite

C

Consumer market survey

D

The Delphi method

E

Trend analysis