1.An M/M/1 system denotes a single server queuing system with exponential arriva
ID: 337749 • Letter: 1
Question
1.An M/M/1 system denotes a single server queuing system with exponential arrival and Poisson service time distributions. True or False
2.An iterative group process that allows experts, who may be located in different places, to make forecasts is referred to as:
A jury of executive opinion
A sales force composite
Consumer market survey
The Delphi method
Trend analysis
3.As service levels increase, the cost of providing service also increases, but the cost of customer dissatisfaction decreases:
True or false
AA jury of executive opinion
BA sales force composite
CConsumer market survey
DThe Delphi method
ETrend analysis
Explanation / Answer
1.An M/M/1 system denotes a single server queuing system with exponential arrival and Poisson service time distributions. True or False
2.An iterative group process that allows experts, who may be located in different places, to make forecasts is referred to as:
A jury of executive opinion
A sales force composite
Consumer market survey
The Delphi method
Trend analysis
3.As service levels increase, the cost of providing service also increases, but the cost of customer dissatisfaction decreases:
True or false
AA jury of executive opinion
BA sales force composite
CConsumer market survey
DThe Delphi method
ETrend analysis
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