. Watch the following video clip about Pike Street Fish Market by pasting the fo
ID: 337629 • Letter: #
Question
. Watch the following video clip about Pike Street Fish Market by pasting the following link into your browser: https://www.youtube.com/watch?v=CXbYQPa9OVY. Provide answers to the following questions based on the video content. a) Who was the change agent in this change situation? Is this person an internal or external change agent? How did this help/hurt his ability to bring about change? b) What strategies were used to bring about the change and get buy-in? c) What was different about Pike Street Fish Market after the change process, in terms of the employees and their interactions with each other and customers? d) How did the owner change his management style---how was it before the change and how was it different after the change?
Explanation / Answer
. Watch the following video clip about Pike Street Fish Market by pasting the following link into your browser: https://www.youtube.com/watch?v=CXbYQPa9OVY. Provide answers to the following questions based on the video content. a) Who was the change agent in this change situation? Is this person an internal or external change agent? How did this help/hurt his ability to bring about change? b) What strategies were used to bring about the change and get buy-in? c) What was different about Pike Street Fish Market after the change process, in terms of the employees and their interactions with each other and customers? d) How did the owner change his management style---how was it before the change and how was it different after the change?
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