The head of emergency services in a large metropolitan city strongly believes th
ID: 337628 • Letter: T
Question
The head of emergency services in a large metropolitan city strongly believes that heterogeneous (or diverse) teams are more effective than homogeneous (or similar) teams. He wants to put this into practice by selecting highly skilled people with diverse demographics, backgrounds and experiences on ambulance and other emergency service teams. Consider the class material and reading on team dynamics when answering the following. a) What would be the advantages and disadvantages of this decision regarding how the team members would work together and get their job done? In your opinion, do the advantages outweigh the disadvantages? b) After a year on the job, he decided to frequently rotate the members on these teams so that the members constantly have new/different people to work with. How do you see this impacting the effectiveness of their work and why?
Explanation / Answer
The head of emergency services in a large metropolitan city strongly believes that heterogeneous (or diverse) teams are more effective than homogeneous (or similar) teams. He wants to put this into practice by selecting highly skilled people with diverse demographics, backgrounds and experiences on ambulance and other emergency service teams. Consider the class material and reading on team dynamics when answering the following. a) What would be the advantages and disadvantages of this decision regarding how the team members would work together and get their job done? In your opinion, do the advantages outweigh the disadvantages? b) After a year on the job, he decided to frequently rotate the members on these teams so that the members constantly have new/different people to work with. How do you see this impacting the effectiveness of their work and why?
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