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3) Johnson Electronics makes calculators. Consumer satisfaction is one of the to

ID: 3313875 • Letter: 3

Question

3) Johnson Electronics makes calculators. Consumer satisfaction is one of the top priorities of the company's management. The company guarantees the refund of money or a replacement for any calculator that malfunctions within two years from the date of purchase. It is known from past data that despite all efforts, 5% of the calculators manufactured by this company malfunction within a 2- year period. The company recently mailed 500 such calculators to its customers ) Find the probability that exactly 29 of the 500 calculators wl be returned for refund or t within a 2-year period. b) What is the probability that more than 26 of the 500 calculators will be returned for refund or replacement within a 2-year period? c What is the probability that 15 to 22 of the 500 calculators will be returned for refund or replacement within a 2-year period?

Explanation / Answer

here for expeced number of refund =np=500*0.05=25

std deviation=(np(1-p))1/2 =4.8734

applying normal approximation of binomial distirbution

a) therefore probability =P(X=29)=P(28.5<X<29.5)=P((28.5-25)/4.8374<Z<(29.5-25)/4.8734)

=P(0.7182<Z<0.9234)=0.8221-0.7637=0.0584

b) P(X>26)=1-P(X<=26) =1-P(Z<(26.5-25)/4.8374)=1-P(Z<0.3078)=1-0.6209 =0.3791

c) P(15<=X<=22) =P((14.5-25)/4.8374<Z<(22.5-25)/4.8734)=P(-2.1546<Z<-0.5130)=0.3040-0.0156=0.2884

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