3. Give an example of when you needed to explain to someone with more power than

Question

3. Give an example of when you needed to explain to someone with more power than you something that they did not know?

a. How did you shape your communication style to inform without offending?

b. Imagine this person is the owner of a very old family company. You have noticed that the Pay Rates of the employees are many decades out of date and no longer reflect the computerized work world. How would you suggest to this person that you should be assigned the task of preparing a report and presentation to the Senior Administration on how to establish new Pay Rates?

c. What would you put in this report? Specifically state the stages and methods used to establish Pay Rates.

d. How does the Competing Values Framework apply to this scenario?

Explanation / Answer

a) In order to effectively communicate with a person who is more powerful than you, the main thing is to be prepared with what you are giving advice on, which involves brainstorming for creative solutions that will work for both parties. You should also have data about past events to ore sent your pioint.you have to listen well and build trust.try to pose questions that make the other person defending himself and remain calm with a positive attitude. Finally it is important to understand what is important for the other person.

b) in order to convince the person to establish new pay rates, you should show them the salary survey of what other employers are paying and what they are getting in return in the form of more satisfied workforce with low employee turnover and absebtism rate. Here comparing competitors with his own firm is an effective strategy.

c) Stages and methods used to establish Pay Rates includes:

d) competing value framework integrate the function of each job performed by employees in the organization with the value these jobs produce for the organization and thus help in deciding the accurate pay rate for such competing jobs.

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