With the growth of internet service providers, a researcher decides to examine w

Question

With the growth of internet service providers, a researcher decides to examine whether there is a correlation between cost of internet service per month (rounded to the nearest dollar) and degree of customer satisfaction (on a scale of 1 - 10 with a 1 being not at all satisfied and a 10 being extremely satisfied). The researcher only includes programs with comparable types of services. A sample of the data is provided below.

dollars

satisfaction

11

6

18

8

17

10

15

4

9

9

5

6

12

3

19

5

22

2

25

10

a) Calculate the ANOVA table for the data. Use the ANOVA Table to conduct an F-Test to see if the model is significant (use = 0.05).

dollars

satisfaction

11

6

18

8

17

10

15

4

9

9

5

6

12

3

19

5

22

2

25

10

Explanation / Answer

there exists a week positive relationship between

dollars and satisfaction.

r=0.08

SolutionA:

Ho: means of cost of internet service per month and customer satisfaction are indpeendent

H1: means of cost of internet service per month and customer satisfaction are dependent

alpha=0.05

p<0.000532

Reject null hypothesis

Model is significant.

dollars satisfaction dollars 1 satisfaction 0.076446 1

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