4. Which of the following is the most likely negative consequence of excessive c

Question

4. Which of the following is the most likely negative consequence of excessive change in an Chapter 08 Resistance to Change A. Staff boing asked to do too much B. Staff boing restrictod to a single activity C. The operation of the organization at less than capacity D. The establishment of a system for prioritizing projects Multiple Choice Questions 5. Being critical, finding fault, ridiculing, or using facts selectively are signs of resistance to 1. Which of the following reasons is NOT cited in the text as a cause of resistance that a change change. manager will have to diagnose before taking action? A. Innate dislike of change B. Low tolerance of uncertainty C. Perceived ethical contlict D. Belief that the proposed changes are appropriate A. active B. passive C. submissive D. compliant 6. Agreeing in person but not following through, procrastinating, or dragging one's feet are 2. People find it easier to support changes when signs of resistance to change. A. their organization communicates them exclusively through impersonal bulletins B. they have a high dispositionall resistance to change. C. their interests are not threatened D. they have a low tolerance of uncertainty A. active B. passive C. tirelesS D. diligent . Which of the following is NOT one of the symptoms of active resistance to change? Which of the following factors is most likely to make the people in an organization lose conviction that a change is necessary? 3. A. A past track record of success B. The presence of a visible crisis C. Consistent top management comments D. The use of change-related communication that is rich in media A. Being critical B. Finding fault C. Ridiculing D. Agreeing in person but not following through

Explanation / Answer

1. d. Resistance is in anticipation that the change isn't appropriate.

2. c. Harm to self interest, generates resistance.

3. a. When the current process is successful, who needs change?

4. c. Organization running at sub-standard capacity.

5. a. Resisting change openly.

6. b. Not resisting openly.

7. d. You are not coming to the fore.

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