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1.) AVX Stereo Equipment, Inc., recently began a \"no-hassles\" return policy. A

ID: 3248289 • Letter: 1

Question

1.) AVX Stereo Equipment, Inc., recently began a "no-hassles" return policy. A sample of 500 customers who recently returned items showed 400 thought the policy was fair, 32 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy. 1.) AVX Stereo Equipment, Inc., recently began a "no-hassles" return policy. A sample of 500 customers who recently returned items showed 400 thought the policy was fair, 32 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy.

Explanation / Answer

Solution:

The obvious majority of consumers tested (400/500, or 80%) believe the policy is fair. On thestrength of these findings, we can anticipate a similar proportion of all customers to feel the same.