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A local newspaper has 10 delivery boys who each deliver the morning paper to 50

ID: 3200147 • Letter: A

Question

A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day. The owner decides to record the percentage of papers delivered on time for a 10-day period and to construct a p chart to see whether the percentage of papers delivered on time is too erratic. Based on the following table, answer the following questions:

        Number of Papers     Proportion of Papers

Day    Delivered on Time    Delivered on Time

1            458                91.6

2            447                89.4

3            464                92.8

4            450                90.0

5            432                86.4

6            484                96.8

7            457                91.4

8            494                98.8

9            476                95.2

10            468                93.6

                 4630                925.7

1. What is the numerical value of the center line for the p

   chart?

0.926     b) 0.911      c) 0.885      d) 0.500

What is the numerical value of the lower control limit for the p chart?

a) 0.920      b) 0.81       c) 0.891      d) 0.798

What is the numerical value of the upper control limit for the p chart?

a) 0.926      b) 0.961      c) 0.979      d) 1

Which expression best characterizes the p chart?

        a) Cycles b) Trend c) In-control d) Out-of-control

Explanation / Answer

1.) Total number of papers delivered = 5000

Number of papers delivered on time = 4630

Center line for the p chart = 4630 / 5000 = 0.926

2.) and 3.)

UCL, LCL = p ± 3*p*(1-p)/n

Where, p = 0.926 and n = 500

After calculations,

LCL = 0.891

UCL = 0.961

4.) In-control

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