, which are interactions across Porter\'s model of business activities includes
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, which are interactions across Porter's model of business activities includes value activities. 13. a) linkages b) evaluations c) iterations is the amount of money that a customer is willing to pay and it is created by activities 14. a) profit; primary b) profit: process c) price ; support d) value; primary 15. In Porter's five forces model, each of the three competitive forces concerns the danger of a) suppliers favoring rival companies b) customers taking their business elsewhere c) investors refusing to back new projects d) employees not working toward organizational goals Which of the following is equivalent to a switching costs strategy? 16. a) Locking in customers by providing the lowest prices on the market b) Switching to high value products which customers can get for lower prices. c) Switching to low cost manufacturing to reduce costs to customers d) Forcing customers to use your mobile-app to access some services 17. In which of the following cases is the strength of competitive forces low? a) when switching costs are high b) when the prices of rival products are relatively high c) when customers are not loyal to the existing company or brand d) when finding rival products is difficult Which of the following is true about new entrants? 18. a) b) c) They have no market share, but can use disruptive technologies to change the market. They have worse technology than other companies, so they only sell the cheap products. They have no records on customers, so they can analyze purchase habits more effectively d) They have no bad relationships with suppliers, which allows them to negotiate more effectively End of EXAMExplanation / Answer
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13) A option
Linkages
Porter suggests that value chain analysis can be a useful approach in developing strategy. Value chain analysis can be used to formulate competitive strategies, understand the source(s) of competitive advantage, and identify and/or develop the linkages and interrelationships between activities that create value.
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