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A major cell phone service provider has determined that the number of minutes th

ID: 3131726 • Letter: A

Question

A major cell phone service provider has determined that the number of minutes that its customers use their phone per month is normally distributed with a mean equal to 445.5 minutes with a standard deviation equal to 177.8 minutes. The company is thinking of changing its fee structure so that anyone who uses the phone less than 250 minutes during a given month will pay a reduced monthly fee. Based on the available information, what percentage of current customers would be eligible for the reduced fee?

About 36.4%

Approximately 52%

About 86.6%

About 13.6%

About 36.4%

Approximately 52%

About 86.6%

About 13.6%

Explanation / Answer

We first get the z score for the critical value. As z = (x - u) / s, then as          
          
x = critical value =    250      
u = mean =    445.5      
          
s = standard deviation =    177.8      
          
Thus,          
          
z = (x - u) / s =    -1.099550056      
          
Thus, using a table/technology, the left tailed area of this is          
          
P(z <   -1.099550056   ) =    0.135764106 = 13.6% [ANSWER]

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