Glenn Dental Clinic provides general dental care lo residents of Philadelphia on

Question

Glenn Dental Clinic provides general dental care lo residents of Philadelphia on a walk-in basis The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to a receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patent. A dentist then performs the check-up and discusses any issues with the patient Based on conversations with staff members at the clinic, you have obtained the following information on the process: It takes about 5 minutes for a customer to fill out the paperwork. Entry of information on the paperwork into the system and verification with past records takes another 7 minutes for a receptionist. There are 1 receptionists. It takes 19 minutes on average for the dental assistant to take an X-ray There are 1 dental assistants on shift at any moment. There are 12 dentists working at the dime. Each check-up takes 35 minutes on average. Table 1 summaries the process data collected above. Assume that there exists unlimited demand, unless otherwise stated Assume further that the dentist gets paid $150 per hour while receptionist and dental assistant get paid $35 per hour. Instruction Round "cost of direct labor" to 2 decimal places. a. What is the labor content? minutes per patient b. What is the cost of direct labor? per patient

Explanation / Answer

Theory : - Labour content is that time which is taken in conducting whole precess.

Here given data are following ---------

(a) So, here for a patient processing time = 5 + 7 + 19 + 35

Labour content = 66 minutes per patient

(b) Cost per patient of every resorces are following ------

So, The cost of direct labour = $ ( 150 + 35 + 35 )

The cost of direct labour = $ 220 per patient

Resources Process Number of workers Processing time (minutes per patient) Self serve Paperwork - 5 Receptionists Data Entry 1 7 Dental Assistant X-ray 1 19 Dentist Check-up 12 35

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