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A local hotel has 300 beds The occupancy rate at the hotel is 85 percent All the

ID: 3072567 • Letter: A

Question

A local hotel has 300 beds The occupancy rate at the hotel is 85 percent All the rooms must be ready by 3 pm The maid service can start at 7 am The maids get 2 breaks @ 10 min each What is the TAKT time for cleaning a room The maid must clean the room by changing sheets 4 minutes cleaning the bathroom 8 min vacuuming 3 min replacing room supplies 3 min clean surfaces 4 min inspect the room 2 min walk to the next room 1 min obtain new sheets for rooms (12 min) which must be done every 10 rooms obtain new cart sooles (12 min) which must be done every 20 rooms How many maids are required The desk clerk checks out each guest and checks in each new guest The main time for check in and check out is from 6am to 5pm Each clerk gets 2 breaks at 10 min each The process to check someone in is 8 minutes The process to check someone out is 5 min What is the TAKT time to process a guest How many clerks are required?

Explanation / Answer

(1) what is the TAKT time for cleaning a room?

Answer :- 26.8 minutes

(2) How many maids are required?

Answer :- 15 maids

(3) What is the TAKT time to process a guest?

Answer :- 13 minutes

(4) How many clerks are required?

Answer :- 5 clerks

EXTRA EXPLANATION

Given :- 300 beds

Occupany rate 85% = 85/100 ×300 =255 beds

Total available time for a made is 7 am to 3 pm, i. e. = 8 hours = 480 minutes

But as the maid takes 10 minutes breaks for 2 times so, Total time available for a maid = 480 - 20 =460 minutes

(1) Time taken to clean a room = 4+8+3+3+4+2+1+1.2+0.6 = 26.8 minutes

( to obtain new sheets for every 10 rooms it takes 12 minutes so for 1 room it will take = 12/10 = 1.2 minutes

To obtain cart suoolies for every 20 rooms it takes 12 minutes so for 1 room it will take = 12/20 = 0.6 minutes)

(2) Total time taken to clean 255 rooms = 255 × 26.8 = 6834 minutes

And a maid has only 460 minutes

Number of maids required = 6834/460 = 15 maids ( approx)

(3) TAKT time to process a guest = check in time + check out time = 8 + 5 =13 minutes

(4) Total available time to a clerk = 6 am to 5 pm with 2 ten minutes break = 11 hours - 20 minutes = 660 minutes - 20 minutes = 640 minutes

Time taken to process 255 guests = 255 × 13 minutes = 3315 minutes

Number of clerks required = 3315/640 = 5 ckerks (approx)

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