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Are customers more loyal in the East or in the West? The following table is base

ID: 3052880 • Letter: A

Question

Are customers more loyal in the East or in the West? The following table is based on information from a recent study. The columns represent length of customer loyalty (in years) at a primary supermarket. The rows represent regions of the United States.

Less Than 1 Year

1-2 Years

3-4 Years

5-9 Years

10-14 Years

15 or More Years

Row Total

East

32

62

59

112

77

121

463

Midwest

31

70

68

120

63

154

506

South

53

65

93

158

106

203

678

West

41

61

67

78

45

92

384

Column Total

157

258

287

468

291

570

2031

What is the probability that a customer chosen at random has the following characteristics? (Enter your answers as fractions.)

(a) has been loyal 10 to 14 years


(b) has been loyal 10 to 14 years, given that he or she is from the East


(c) has been loyal at least 10 years


(d) has been loyal at least 10 years, given that he or she is from the West


(e) is from the West, given that he or she has been loyal less than 1 year


(f) is from the South, given that he or she has been loyal less than 1 year


(g) has been loyal 1 or more years, given that he or she is from the East


(h) has been loyal 1 or more years, given that he or she is from the West


(i) Are the events from the East and loyal 15 or more years independent? Explain.

Less Than 1 Year

1-2 Years

3-4 Years

5-9 Years

10-14 Years

15 or More Years

Row Total

East

32

62

59

112

77

121

463

Midwest

31

70

68

120

63

154

506

South

53

65

93

158

106

203

678

West

41

61

67

78

45

92

384

Column Total

157

258

287

468

291

570

2031

Explanation / Answer

a)P( loyal 10 to 14 years) =291/2031

b)P( loyal 10 to 14 years|East)=77/463

c) P( loyal at least 10 years) =(291+570)/2031=861/2031

d)

P( loyal at least 10 years, given that he or she is from the West) =(45+92)/384=137/384

e)P(is from the West, given that he or she has been loyal less than 1 year)=41/157

f)P is from the South, given that he or she has been loyal less than 1 year) =53/157

g)Phas been loyal 1 or more years, given that he or she is from the East)=(463-32)/463=431/463

h)P(has been loyal 1 or more years, given that he or she is from the West) =(384-41)/384 =343/384

i)here P(from east and loyal 15 or more years)=121/2031 =0.0596

which is not equal to P(from east)*P( loyal 15 or more years) =(570/2031)*(463/2031) =0.0640

hence events from east and loyal 15 or more years are not independent

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