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step description Actual Cycle times (hour)potential difference 1 Read basic data

ID: 3020931 • Letter: S

Question

step

description

Actual

Cycle times (hour)potential

difference

1

Read basic data package

4

4

2

Write, type, proof , sign, and distribute cover letter

21.9

0.5

21.4

3

queue

40

0

40

4

Lead engineer calls key people to schedule meeting

4

0.25

3.75

5

Write, type, proof ,sign, copy and distribute confirmation letter

25.4

2.1

23.3

6

Hold meeting, develop path forward and concerns

4

4

7

Project leader and specialist develop missing information

12

12

8

Determine plant preferred vendors

12

12

9

Review notes from meeting

12

12

10

Resolve open issues

106

104

2

11

Write, type, proof, sign, copy, and distribute basic data acceptance letter

26.5

0.25

26.25

totals

267.8

151.1

116.7

· What are the sources of value-added and non-value-added work in this process?

· Where are the main opportunities to improve the cycle time of this process, with respect to both actual time used and the potential best times? What strategy would you use?

· Step 10: Resolve Open Issues required 104 hours (potential) versus 106 hours (actual). Is there an OFI here? Why or why not? If so, how would you attack it?

step

description

Actual

Cycle times (hour)potential

difference

1

Read basic data package

4

4

2

Write, type, proof , sign, and distribute cover letter

21.9

0.5

21.4

3

queue

40

0

40

4

Lead engineer calls key people to schedule meeting

4

0.25

3.75

5

Write, type, proof ,sign, copy and distribute confirmation letter

25.4

2.1

23.3

6

Hold meeting, develop path forward and concerns

4

4

7

Project leader and specialist develop missing information

12

12

8

Determine plant preferred vendors

12

12

9

Review notes from meeting

12

12

10

Resolve open issues

106

104

2

11

Write, type, proof, sign, copy, and distribute basic data acceptance letter

26.5

0.25

26.25

totals

267.8

151.1

116.7

Explanation / Answer

1. What are the sources of value-added and non-value-added work in this process? 3,4,5,6,7,8,9,10 becouse you don´t change the product, this is

2.Where are the main opportunities to improve the cycle time of this process, with respect to both actual time used and the potential best times? What strategy would you use?

step description Actual Cycle times (hour)potential difference Strategy 2 Write, type, proof , sign, and distribute cover letter 21.9 0.5 21.4 Fist I investigated it is necesary make all, second it is necesarry change the method 3 queue 40 0 40 It could be a bottleneck so its necesarry eliminate it , how understanding the capacity you have in each step of the process is logical to think that there's a line because the person who makes the first step is much faster and has more capacity for more documents while the next step not for various situations, may the procedure is longer, so you could put another person to perform the second step of the process. 4 Lead engineer calls key people to schedule meeting 4 0.25 3.75 This is it not necesarry for the process . We have to eliminate it 5 Write, type, proof ,sign, copy and distribute confirmation letter 25.4 2.1 23.3 6 Hold meeting, develop path forward and concerns 4 4 11 Write, type, proof, sign, copy, and distribute basic data acceptance letter 26.5 0.25 26.25 the same like number 3, it could be necessary to use other person totals 267.8 151.1 116.7