AVX Stereo Equipment, Inc., recently began a \"no-hassles\" return policy. A sam

Question

AVX Stereo Equipment, Inc., recently began a "no-hassles" return policy. A sample of 510 customers who had recently returned items showed 310 thought the policy was fair, 160 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy. (Round your answers to 2 decimal places.)


Customer reaction Percent
Fair %
Too long %
No opinion %

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The above data (Click to select)does not suggestsuggests that majority of the customers believe the policy is fair.

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Explanation / Answer

Fair: 310/510 = 60.78% Too long: 160/510 = 31.37% No opinion: 40/510 = 7.85%

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