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***\"EXAM MIDTERM (07/06-07/09)* Account Statement Now Avlable-this.salem e. Lea

ID: 2947271 • Letter: #

Question

***"EXAM MIDTERM (07/06-07/09)* Account Statement Now Avlable-this.salem e. Lean Systems Question 3 Not yot answoredimprovement program. Their check sheet appears as follows, after collecting data Marksd out of 300 for three weoks, P Flag question A local store tracks customer complaints as part of their customer satisfaction for three weeks,; Frequency Type of Problem(number of times) Parts not included Parts damaged when received Literature not included in box Parts missing Parts not working 24 If they construct a Pareto chart, what is the cumulative percentage of the two left most bars? (10pts) Select one: a. 60 b. 40 d. 12 e. 27 Question 4 Not yet answered Markod cut of 1.50 Companies begin to see immediate impact from quality improvement programs Select one bo 20 Du FD ??

Explanation / Answer

Given datas

Now lets create the commulative frequency

when we will do the parito analysis we will get the left most bar which is having maximum frequency and so on in decreasing order .so the bars will be the problems having higher frequency .

and the respective commulative frequencies are

Commullative frequency of two left most bars =32

Commulative % of the frequency of the lestmost two bars =32/45*100=71%

commulative % of the Litrature not included =18/45*100=93.94%

Problems Frequency Parts not included 5 Parts damaded when received 5 Litrature not included in box 8 parts missing 24 Parts not working 3