Your Branch offers free coffee to customers who are waiting in line. You notice

Question

Your Branch offers free coffee to customers who are waiting in line. You notice that one customer comes in every Friday, gets a cup of coffee while waiting in line, and then after making his deposit fills a travel mug with coffee and leaves. you would

(a) suggest to management they put up a discreet notice that coffee is intended for customers while they are onsite

(b) do and say nothing, that coffee is for customers, and he is a customer

(c) wait for the next time you wait on the customer, and then politely mention that the coffee is meant to be consumed on the premises

(d) Joke with the customer by mentioning his friday routine and noting that he seems to have a found a new way to save money.

Explanation / Answer

Answer: If i notice that one customer comes in every Friday, gets a cup of coffee while waiting in line, and then after making his deposit fills a travel mug with coffee and leaves. I would

(a) suggest to management they put up a discreet notice that coffee is intended for customers while they are onsite.

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