Roy Jones believes it is important for his service representatives at Champion C

Question

Roy Jones believes it is important for his service representatives at Champion Copiers to be extraverted. Although he has no documentation to back up this belief, Roy wants to test his employees on this psychological dimension and tie their compensation to their scores. The use of this measure as a way to evaluate workers is A. an example of behaviorally anchored rating systems (BARS). B. very expensive and time consuming. C. probably legal, because Roy plans to use it only on existing employees, not on potential job candidates. D. probably illegal, as no clear demonstration connecting extraversion to job performance has been made.

Explanation / Answer

D. probably illegal, as no clear demonstration connecting extraversion to job performance has been made.

The evaluation of the employees performance is a legal process and should involve documented companies policies and procedures. Roy could expect employees to be extravert, since they are in the service department but, linking it for the purpose of fixing compensation is not a fair act that too even without any offiicial documented proceedings.

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