a. What is organizational culture and why is it important to ensuring organizati
ID: 2746775 • Letter: A
Question
a. What is organizational culture and why is it important to ensuring organizational excellence?
CHARACTERISTICS OF CULTURE Both in designing culture and in remedying the problems of emergent cultures, attention needs in be paid to each of die following areas to ensure that culture becomes strong, cohesive, positive, inclusive and designed. Culture is: Learned: rather than genetic or biological Shared: members of groups and organisation share culture Continous: cumulative in its development and past on from one generation to the next Symbolic: based on the human capacity to symbolise, to use one thing to represent another.Integrated: a change in one area will lead to a change in another In Adaptive. based on human qualities of adapt ability, creativity, innovation and imagination Regular. when participants interact with each other, they use common language terminology and recognised and accepted forms of behaviour. Cultures has: Norms distinctive standards of behaviour, the ways in which people interact with each other; relationships between, and within, ranks and hierarchies, the general patterns of behaviour, familiarity, habits, dress and speech.Dominant valuer advocated by' the organisation and expected by participants. Philosophy, policies concerning beliefs and standards of performance, attitude, behaviour and conduct. Organisational philosophy gives the cornerstone for establishing what is rewarded, punished and sanctioned. Ruler, the formal rules that underline the constitution of the organisation; the informal rules that govern the interaction of individuals on a daily basis. The rules and procedures enforce what is rewarded, and especially what is punished and sanctioned. Organisational climate. conveyed by the physical appearance and layout of the organisation, and reinforced through the ways in which staff interact with each other and with the outside world. Each of these characteristics is additionally a point of enquiry and potential influence when managers seek to change, develop and enhance organisation culture overall.Explanation / Answer
Organizational culture is the common set of assumptions, beliefs and values that has developed within the organization to cope with the external as well as internal environment. The culture is passed on to new members to guide their actions within these environments.
Organizational culture is based upon the behaviour of people working in an organization. It is a system where all values, beliefs are shared among the employees in an organization. Different people from different backgrounds and cultures come together to attain a common goal in an organization. They work mutually and coordinate so well with each sharing thoughts, opinions,ideas,etc. This system of working together of different people give rise to an organizational culture. A good organizational environment is a result of good organizational culture. Organizational culture can be adapted in any organization and at every level of management.
Organizational culture is also referred to as corporate culture. It shows the style of work in an organization, how a company runs a business, how it treats its employees, clients, customers and in wider how well it behaves within a society or a community, it all depends upon organizational culture.
Organizational culture can affect the growth of an organization as it maintains a level of performance, as a result it affects the productivity of the organization. It comprises of business ethics, code of conduct, do's and dont's, norms and procedures. Ethics simply show you what is good and what is bad and what is right and what is wrong.
Organizational culture helps in making business strategies. It involves the methods used to implement and evaluate the strategy. In case, unethical organizational culture is adapted in a company, it affects the growth and eventually the survival of the organization.
It creates a sense of identity among the employees. It makes the employees more responsible and committed towards the organizational goals and objectives. It provides stability of the organizational social system.
It ensures organizational excellence by underlying following organizational values at the core of a firm's culture.
1. It builds trust and respect among individuals
2. Focus on a high level of achievement and contribution
3. It conducts business in ethical manner and with integrity
4. Attain common targets through team work and effort
5. encourage flexibility and innovation
6. makes the management work effectively and efficiently
7. helps in making effective organizational policies and procedures
8. helps in making positive reward structure concerned with the tasks assigned to workforce.
Culture develops throughout the life of the organization. It originates as the beliefs and values of the founders and are shared with other members of the firm. These beliefs and values guide what is considered 'appropriate behaviour' for the organization's success and survival. It also supports ethical decision-making.
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