Which of the following should be considered when selecting an enterprise system
ID: 2651315 • Letter: W
Question
Which of the following should be considered when selecting an enterprise system vendor? (select all that apply)
The financial strength of the software supplier
Availability of maintenance
Availability of support and training
Who owns the source code
True or false: A good approach to building enterprise systems is to combine a number of workgroup applications that solve specific problems into a single system.
True or False
Which of the following characterize business processes that can effectively be implemented in a CRM system? (select all that apply)
A)
the processes are clear
B)
the processes are differentiated from each other
C)
the goals have owners identified
D)
goals are shared among all the processes
A)
the processes are clear
B)
the processes are differentiated from each other
C)
the goals have owners identified
D)
goals are shared among all the processes
Explanation / Answer
The following should be considered before selecting a vendor.
1. The resource planning software vendor of other companies in the same industry.
2. The financial strength of the vendor is an important aspect, as the poor financial position of vendor may lead to a disastrous if the vendor goes bankrupt.
3. The strategic support of vendor to deal with issues in using the software.
4. The infrastructure the vendor having to support the implementation and maintenance of the software.
5. The vendor’s strategy to support the upgrading and new release of the software.
6. The ownership of the user base in defining the future changes in the software.
Therefore, the given all options (a, b, c, and d) are correct.
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