he beliefs and feelings that people have about specific ideas, situations, and p
ID: 2625740 • Letter: H
Question
he beliefs and feelings that people have about specific ideas, situations, and people are known as
personality attributes.
attitudes.
perceptions.
characteristics.
behaviors.
2 points
Question 27
A pastor at a large church shares responsibilities with a student ministries coordinator. This is an example of
taking advantage of a subordinate.
command and control.
centralization.
delegation.
None of these.
2 points
Question 28
The primary reason for coordination in organizations is
the interdependence of work units and groups.
the need to foster more delegation.
to keep the organization as tall as possible.
to keep the organization as flat as possible.
to break the organization's overall task into its component parts.
2 points
Question 29
Someone who is content with a low level job, is not confident, and focuses on extrinsic rewards has
self-awareness.
managing emotions.
motivating oneself.
empathy.
low self-esteem.
2 points
Question 30
A person's ability to get along with others in an organization is known as
locus of control.
conscientiousness.
Machiavellianism.
authoritarianism.
agreeableness.
2 points
Question 31
When a subordinate has outstanding performance and his or her supervisor publicly praises it, the supervisor is using
positive reinforcement.
punishment.
avoidance.
extinction.
an intrinsic reward.
2 points
Question 32
Jared called in sick so he could go golfing. This is an example of
turnover.
role conflict.
absenteeism.
verification.
introversion.
2 points
Question 33
A construction worker injured on the job is on convalescent time-off for five weeks. She can't wait to get back to work and accomplish something. This is a(n) ____ need.
esteem
power
affiliation
security
achievement
2 points
Question 34
Which of the following is NOT a reason why employees are resistant to change?
Threatened self-interests
Different perceptions
Risk propensity
Participation
Feelings of loss
2 points
Question 35
Which of the following motivational theories is based on the idea that employees compare the treatment they receive relative to others' treatment in order to determine if they are being treated fairly?
Expectancy
Reinforcement
Equity
Hierarchy of needs
Two-factor
2 points
Question 36
Ellie is 17 years old and applying to be a lifeguard. She is listening as the interviewer talks about $8.00 at first, but it will change to $8.50 when she turns 18. The interviewer is discussing
the wage-benefit package.
compensation.
perquisites.
benefits.
wages.
2 points
Question 37
____ is defined as clear and distinct lines of authority among all positions in an organization.
Span of control
Job rotation
Job enrichment
Chain of command
Centralization
2 points
Question 38
A ____ organization is one in which decision making is delegated as far down the chain of command as possible.
delegated
coordinated
decentralized
departmentalized
specialized
2 points
Question 39
Job descriptions include all the following information EXCEPT the
qualifications required of the job incumbent.
conditions under which the work is done.
content of the job.
tools and special equipment required.
duties of the job.
2 points
Question 40
Which of the following factors would not be included in Maslow's physiological needs category?
Air
Food
Safety
Sex
Water
2 points
Question 41
When a manager leaves his or her job to accept a job at another organization, the organization left behind is experiencing
cognitive dissonance.
turnover.
absenteeism.
stereotyping.
burnout.
2 points
Question 42
The means by which a labor agreement is enforced is the
grievance procedure.
union rights clause.
management rights clause.
union security clause.
strike/lockout clause.
2 points
Question 43
According to the Lewin model, building a new plant in Texas is an example of which step in the change process?
Unfreezing
Process change
Reengineering
Implementing the change
Refreezing
2 points
Question 44
An individual's level of job satisfaction is determined by
compensation.
work policies.
relationships with co-workers and supervisors.
working conditions.
All of these.
2 points
Question 45
During the term of a labor contract, disputes are resolved by
the union, which goes on strike.
the union members, who vote on the issue.
the grievance procedure.
the National Labor Relations Board.
management.
2 points
Question 46
In theory, delegation from a manager to a subordinate consists of three steps, which are
assigning responsibility, granting authority, and creating accountability.
assigning responsibility, creating a position, and creating accountability.
creating a position, overcoming resistance, and promoting acceptance.
creating accountability, promoting acceptance, and requiring performance.
creating accountability, assigning responsibility, and requiring performance.
2 points
Question 47
Wendy is reluctant to accept a new job offer because there are so many unknowns. According to the text, the most likely reason for such employee resistance to change is
threatened self-interests.
different perceptions.
uncertainty.
participation.
feelings of loss.
2 points
Question 48
All of the following are bases for departmentalization EXCEPT
functional.
product.
location.
customer.
competition.
2 points
Question 49
Those activities directed at attracting, developing, and maintaining an effective workforce are called
recruiting.
selection.
employee relations.
labor relations.
human resource management.
2 points
Question 50
When managers let people who will be affected by an impending change know the reasons for the change, the ____ stage of the Lewin model of organization change has been reached.
refreezing
process change
unfreezing
implementing the change
reengineering
personality attributes.
attitudes.
perceptions.
characteristics.
behaviors.
Explanation / Answer
Ans: 1. Attitudes
2. Delegations
3. low self esteem
4. agreeableness
5.positive reinforcement
6. absenteeism
7. affiliation
8.participation
9. Equity
10. perquisites
11. chain of command
12. delegated
13. tools and equipements required
14.sex
quwes 44. .answer: all of these
ques 49.. answer : human resource management
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