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4. Making choices and exercising judgment. Rob, Teri, Kirk, and Peggy are studen

ID: 2620036 • Letter: 4

Question

4. Making choices and exercising judgment. Rob, Teri, Kirk, and Peggy are students in the accounting program at Big State University. They have worked together on several projects throughout their classes and are considering starting a business together when they graduate. Their preliminary idea is a firm called Reliable Reminder Services (RRS). RRS would assist its clients in remembering important dates, purchasing sending greeting cards, and providing specialized shopping services for import dates (birthdays, anniversaries, and the like). Using the seven generic steps presented in the chapter, list and discuss the activities the students would likely incorporate in RRS's sales/collection process. Using one or more techniques specihi by your instructor, create a document depicting the steps you develop. and ant sales/collection 5. Field exercises

Explanation / Answer

This is a service oriented business and it is very critical that the service is up to the mark. Thus, proper monitoring of the important dates is required so that none of them are missed.

The Steps would be as follows:

1. Collect all the data of the client (reminder dates of birthdays and anniversaries)

2. Decide beforehand a payment method (by cash /credit card or by cheque)

3. Throughout the year, keep on monitoring those reminder dates

4. Make the required purchases and ship the gifts, cards and other items

5. As a final step, bill the client appropriately and collect the payment due.

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