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LaCrosse, Inc., sales manager Josh Brown has been receiving calls from customers

ID: 2587978 • Letter: L

Question

LaCrosse, Inc., sales manager Josh Brown has been receiving calls from customers complaining about the length of time it takes to receive an order. To help him understand the issue, he gathered the following information from DanGold Enterprises’ most recent order.

1.0

Delivery Cycle Time ____ Days

b. ) Calculate the manufacturing cycle time for DanGold’s order

Manufacturing Cycle time ___ days

c.) Calculate the value-added time for DanGold’s order

Value added time ____ days

d.) alculate the manufacturing cycle efficiency for DanGold’s order.

Manufacturing cycle effiency ___ days

Days Required Process customer order 0.1 Wait for direct materials to arrive 2.0 Fabrication of parts 3.0 Move order to assembly department 0.5 Wait for machine time 6.5 Assembly of parts 4.0 Move order to finishing department 0.3 Wait for machine time 3.0 Finishing of units 5.0 Move to packing department 0.7 Packing 1.6 Move to shipping department 0.3 Load delivery truck 0.7 Drive to customer 1.5 Unload delivery truck 0.9 Return to plant

1.0

Explanation / Answer

a) Delivery cycle time for DanGold order delivery Cycle time = Wait time + Throughput time =11.5 days +19 days =30.50days Wait time =2 days+6.5 days+3 days =11.5 days Through time =19 days (b) b) the manufacturing cycle time for DanGold’s order Manufacturing cycle time or throughput time =process time +Inspection time +Move time +Queue time Manufacturing cycle time =3.0 days+0.50 days+0.50 days+4.0 days+0.30 days+5.0 days+0.70 days+1.60 days+0.30 days+0.70 days+1.5 days+0.90 days=19 Days c) value-added time for DanGold’s order value added time = procees Time value added time = 3.0 days+4.0 days+5.0 days =12 days d) manufacturing cycle efficiency for DanGold’s order manufacturing cycle time = value added Time / Throughput time =12 days/19 days =0.6 days