BYP1-2 Love All is a fairly large manufacturing company located in the southern

Question

BYP1-2 Love All is a fairly large manufacturing company located in the southern United States. The company manufactures tennis rackets, tennis balls, tennis clothing, and tennis shoes, all bearing the company's distinctive logo, a large green question mark on a white flocked tennis ball. The company's sales have been increasing over the past 10 years. The tennis racket division has recently implemented several advanced manufacturing techniques. Robot arms hold the tennis rackets in place while glue dries, and machine vision systems check for defects. The engineering and design team uses computerized drafting and testing of new products. The following managers work in the tennis racket division. Andre Agassi, Sales Manager (supervises all sales representatives). Serena Williams, technical specialist (supervises computer programmers). Pete Sampras, cost accounting manager (supervises cost accountants). Andy Roddick, production supervisor (supervises all manufacturing employees). Venus Williams, engineer (supervises all new-product design teams). Instructions Which, if any, financial accounting report(s) is each likely to use and why?

Explanation / Answer

Andre Agassi, Sales Manager - Following reports will be used by him :-

1) Income Statement- On the basis of sales revenue and its priftability, manager will be able to determine how much profitable business is at particular level of sales. He'l be able to make decision of growth opportunities.

2)Territory bases sales report- with this manager can evaluate sales in different territories and can further make plan of capturing more customers.

3)Product specific sales report- With this, manager can evaluate the sales of different product and can take decision of continuing only with those products whose demand is more and is at increasing pace.

Serena Williams, technical specialist (supervises computer programmers)

1) Number of complaint request raised by other departments

2) Number of complaints resolved.

3)Average time taken to resolve complaint

4)Number of compalints Pending for a long period

5)Number of complaimts resolved from outside agencies.

All the above reports will help to evaluate the performance of technical specialist

Pete Sampras, cost accounting manager

1) Cost Sheet- It will help in determining the cost of the product and further sales price.

2)Standard Costing- With this manager can evaluate the variances in budgeted figure with actual figure and can take further action to reduce the level of variances.

3)Benchmarking- With this manager can make a comparison of its performance with Industry;s overall performance, and can work upto make its performance at par with Industry's performance

Andy Roddick, production supervisor

1)Inventory Management- With the help of it, production manager can determine the levels of Re-order level, buffer stock

2)Number of defective Units- With this manager can focus on improving the process so that level of defective units can be reduced and operational efficiency can be improved.

3)% of operational activity to installed capacity- with this manager can evaluate it is operating at Full 100 % Capacity utilisation or below installed capacity.

Venus Williams, engineer (supervises all new-product design teams)

1)Number of Design proposals accepted by Management- With the % of design proposals accepted by Management, Manager can evaluate its performance level.

2)Success Rate of Designs- With the response in market of new design/ product, amanger can evaluate the success or failure of its design and this will help it to make improvement in new designs.

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