I need an answer for this question: \"Pretend you are working for a local hospit

Question

I need an answer for this question:

"Pretend you are working for a local hospital or doctor's office. In a perfect world what would you change? It might be something that bothers you when you go into a hospital, something that might make your experiences as a patient easier, or just a great idea to help someone you know."

for example:

"If I was working for a hospital, some of the things that I would change are, reduce the crowdedness in hospitals and doctor’s offices. This can be done by implementing something like a go-to-home doctor, which means instead of the patient going to the hospital, the doctor goes to the patient’s home. This if the patient is not suffering from a serious problem that requires hospital care. Also, having consults over text or even video call with doctors instead of office appointments. These ideas will decrease visits and waiting times for patients and it will make hospitals much less crowded and therefore more organized."

Explanation / Answer

By providing great service to your patients before, during, and after their visit, you will foster improved patient loyalty and retention. Some changes or improvements in providing patient service can improve patient satisfaction.

PROVIDE GOOD CUSTOMER SERVICE BEFORE THE VISIT

Patients who are going to have their first interaction with you in one of two ways: on your website or over the phone. By following some best practices and providing a good experience up front, you can begin to develop trust and set the tone from the start. Following these guidelines will let your patients know from the beginning that you are thinking of their needs and you care about their experience.

PROVIDE GOOD CUSTOMER SERVICE DURING THE VISIT

PROVIDE GOOD CUSTOMER SERVICE AFTER THE VISIT

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